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Customer Service Rep

Disruption Response & Proactive Customer Care Lead

Job in Hounslow, Greater London, TW3, England, UK
Listing for: British Airways
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading airline in the United Kingdom is seeking a Proactive Customer Communications Executive. This role involves delivering a proactive customer care strategy, ensuring timely and empathetic communication during disruptions. Ideal candidates will have experience in operational environments and strong skills in communication, negotiation, and teamwork. The position offers a dynamic work environment with an emphasis on customer service and personal growth opportunities.
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