Mortgage Production Specialist

Job Function / Summary

This position is responsible for providing support to one or more Mortgage Loan Originators by preparing, disclosing, and collecting documentation for residential mortgages for processing and underwriting. The role also communicates and coordinates loan progress and needs with clients, partners, internal departments, and external third parties as needed.

• Assists the MLO with loan documentation preparation and provides loan disclosures to applicant.
• Prepares new application packages and assists MLO in the distribution to customers.
• Reviews and assesses individual needs of the customer and provides counsel on mortgage programs; discusses terms and rates with customers; locks loans/interest rates.
• Coordinates and communicates progress and needs among applicant, MLO, Processor, Underwriter, and external third party entities.
• Ensures all disclosures are within Federal and State Law requirements, i.e., initial disclosure, re‑disclosure and change of circumstance.
• Follows all established policies and procedures and maintains compliance with all lending regulations.
• Clears and submits conditions with Processor, Underwriter, and MLO.
• Coordinates closings with customer, MLO, Processor, Underwriter, and third parties as needed.
• Responds to mortgage-related telephone inquiries and encourages mortgage business development through telephone contact.
• Submits automated underwriting requests for LP/DU approval.
• Performs all other duties as assigned.

• High school graduate or equivalent;
  Associate’s degree or higher preferred
• At least one year of mortgage experience
• Individual NMLS Registration required (company sponsored)

• Ability to use discretion, tact, and diplomacy when interacting with applicants, co‑workers, partners, and third party entities.
• Professional appearance and attitude.
• Attention to detail.
• Organizational and time management skills with the ability to manage multiple tasks in a fast paced environment.
• Problem‑solving & analytical ability.
• Proficiency in word processing and written communication skills with the ability to proofread and edit.
• Ability to read and interpret loan documents, agency, investor, and regulatory agency requirements.
• Flexibility to assist at other locations as needed.
• Working knowledge of spreadsheet software.

• Ability to work under stress and meet deadlines.
• Ability to travel.
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions; accommodation may be provided if deemed to cause undue hardship.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.