T-Mobile Manager In Training - Springs

T-Mobile Manager In Training - Hot Springs

Join our team at Mobile One LLC in Hot Springs, AR and bring your passion for T-Mobile products and services to our customers. We're looking for a results‑driven, energetic, team‑player to join our Manager In Training (MIT) program and help us deliver WOW customer service.

$18.00/hr - $42.00/hr

We're seeking a motivated leader to complete our 90‑day blended‑learning MIT program. You will learn how to supervise daily operations, drive sales performance, manage staffing and scheduling, and mentor your team while building your own leadership skills.

• Accountable for managing all guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
• Familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership.
• Primary point of contact for employees of the retail store.
• Responsibility for the overall productivity results in the store and delivering those results based on key performance indicators.
• Hiring and developing a team of effective Sales Associates.
• Training store associates in using store systems to support the Customer Experience, including the Point of Sale.
• Cultivating a positive environment that supports Mobile One's values.
• Coaching Mobile Associates in building relationships with customers, understanding their needs and supporting them in delivering a strong customer experience.
• Maintaining a clean and organized store environment at all times.
• Ensuring that visual merchandising is engaging to customers, while adhering to Mobile One/T-Mobile standards.
• Staying on top of rapidly evolving T-Mobile technology and ensuring that Mobile Associates are updated on new products and offerings, and know the sales techniques necessary to sell them.
• Ensuring every need the customer has when coming into the store is met before they leave, correctly fitting the solution and helping associates set them up for success through the onboarding process.
• Utilizing tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations.
• Driving operational efficiencies to help minimize risk and protect the store's assets.

• Health, Dental and Vision Insurance
• 401(k) Retirement Savings
• Life and AD&D Insurance
• No Cost Mental Health Program
• Daily Pay
• Discounted T-Mobile Cellular Service
• Career growth opportunities

• Minimum 1 year of retail management experience (wireless industry required)
• Strong leadership, coaching, and communication skills.
• Ability to perform in a fast‑paced, performance‑driven environment
• HS diploma or GED required; must be at least 18 years of age
• Legal authorization to work in the U.S and ability to pass a background check

Internship

Full‑time

Product Management and Marketing

Retail

Mobile One, LLC Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing