Community Manager

About Us

Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike.

As a Community Manager at our communities you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply.

• Oversee all day-to-day operations of the community to ensure a well-run, organized, resident-focused environment.
• Supervise onsite staff including Assistant Managers, Leasing Specialists, and Maintenance teams.
• Establish clear expectations, provide training, and maintain accountability across all departments.
• Ensure office operations, leasing processes, and resident services run smoothly and professionally.

• Oversee rent collection, delinquency follow-up, and payment processing to maintain financial health.
• Manage the property’s operating budget and monitor expense control.
• Approve invoices, coordinate with vendors, and track purchasing.
• Review financial, occupancy, and performance reports; implement action plans as needed.

• Drive leasing performance to maintain strong occupancy and achieve monthly goals.
• Oversee application processing, screening, and accurate data entry.
• Ensure online listings, photos, pricing, and availability are updated and competitive.
• Lead renewal strategies, resident retention efforts, and community engagement initiatives.
• Support marketing efforts including social media, online reviews, and outreach partnerships.

• Partner with the Maintenance Supervisor to ensure timely unit turns, completed work orders, and consistent curb appeal.
• Conduct regular property inspections and address deficiencies quickly.
• Monitor preventative maintenance programs and ongoing building needs.
• Coordinate emergency responses professionally and efficiently.

• Serve as the primary point of escalation for resident concerns, handling them with professionalism and fairness.
• Enforce community policies in a respectful, consistent manner.
• Support resident events and engagement activities that build community connection.
• Maintain a welcoming, inclusive, and service-focused environment.

• Competitive Salary
• Health, Dental, and Vision Insurance
• Generous Paid Time Off
• 401K with Company Match
• Ongoing Training and Professional Development Opportunities

If you are an experienced property management professional with a passion for affordable housing and the flexibility to travel, we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization.

At Newbury Residential, our team members embody our values in everything we do:

• Honesty at Our Core – acting with transparency and integrity in every interaction.
• People Centered Approach – putting our residents and prospects first, always.
• Innovation – bringing creativity and fresh ideas to how we serve and market our communities.
• The Newbury Standard – striving for excellence in design, service, and performance.
• Empowering Respect – fostering inclusivity, collaboration, and dignity across our teams and communities.

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions:

What excites…