Administrative Support Supervisor

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The Administrative Support Supervisor is responsible for supervising the activities of support level personnel within an assigned department or program. Responsible for day-to-day functions of the Nursing & Health Science Administration duties & responsibilities. This position is governed by state and federal laws and institution policy.

• Interviews, trains, and directs the activities of subordinate employees by establishing work schedule, assigning specific duties, providing detailed instructions, and monitoring and reviewing work on a regular basis to ensure adherence to instructions, deadlines, proper procedures, and the delivery of services.
• Supervises Admin Specialist as well as extra help and adjunct/hourly employees for the department.
• Conducts performance evaluations on a yearly basis and establishes employee goals and development plans.
• Assists in budget preparation and monitors budget throughout the budget cycle. Provides Program Directors with a copy of their Budget.
• Maintains the Administrative Assistant Manual & Nursing & Health Science Work assignment calendars, participates in divisional activities and attends required meetings and takes minutes.
• Ensures proper and timely processing of time sheets and assists Dean with payroll.
• Completes purchase orders for each program and p-card purchases as necessary for department needs. Reconciles credit card statement and allocations done in banking software.
• Completes all encumbered charges for clinical mileage, medical director services & yearly maintenance on specified equipment.
• Enrolls students in assigned program classes & D2L Training or delegates to Admin. Specialist.
• Sets up Rosters for each program.
• Oversees the procedure for orientation packets for each program.
• Responsible for assisting with all Nursing & Health Science Events (Pinning Ceremonies, Advisory Council Meetings, Orientation, Honor’s Day, Mandatory Admission Meetings)
• Booking events into Jira software so all appropriate people are notified.
• Provides support to students regarding Verified Credentials & Care Learning Training.
• Maintains current Access Database for each program.
• Communication & collaboration with Program Directors for budget needs and ordering supplies.
• Scheduling students for testing with Testing Center.
• Processes students through the Fingerprinting process for Arkansas Live Scan.
• Enter class schedules in OASIS Software and book rooms for all FD rooms & Atrium.
• Maintains current Affiliation Agreements and annual review with all educational partners. Prepares new agreements as needed.
• Maintains notary license to aid in completion of documents for CHI Pathway Contracts & EMT Background Checks.
• Maintains inventory of equipment that staff have in their possession.
• Set up new files & electronic files for Nursing & Health Science students.
• Completes yearly Liability Insurance application.
• Performs other duties as assigned.

• Knowledge of staff development and supervision principles.
• Knowledge of department operations, policies, and procedures.
• Knowledge of applicable laws and regulations.
• Knowledge of computers and software applications.
• Knowledge of basic accounting principles.
• Ability to conduct research and perform basic quantitative quality assurance reviews.
• Ability to resolve operational problems.
• Ability to research, prepare, and present comprehensive written and oral reports to the supervisor.

• The formal education of a high school diploma; plus, one year of specialized training in business management, business education, or a related field; plus, three years of experience in administrative support, including one year in a supervisory or leadership capacity.

• Ability to stand throughout the day.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodations are determined on a case-by-case basis and will be provided unless doing so would result in undue hardship to NPC.

National Park College does not discriminate in access to employment opportunities or in employment or practices on the basis of race, color, religion, sex, national origin, age, disability, or genetic information.