Branch Manager - Springs, AR
Listed on 2026-01-25
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Finance & Banking
Banking Operations, Banking & Finance
Overview
Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der) banked populations, as well as an emphasis on Black and Brown individuals.
Job Summary
The Branch Manager manages a branch staff with three or more employees; responsible for the day-to-day operations, including customer service, product sales, and security in accordance with the Bank's objectives; may assume responsibility for lending under strict credit restrictions; provides leadership, training, and supervision to staff.
Responsibilities- Oversee branch staff including coordinating, planning and assigning work schedules, answering questions and solving problems posed by the staff, conducting evaluations, and motivating staff to meet performance levels
- Supervise all teller operations for accuracy, efficiency, and quality customer service
- Prepare various reports including Currency Transaction Reports (CTR's) and IRS Reports
- Handle vault function which includes calculating money requirement of branch and tellers' cash requirements; ordering money; verifying, buying and selling cash for all Teller stations; daily opening and closing of the vault and ensuring proper and secure shipment of all cash
- Manage ATM operations to include supplying the equipment with cash, envelopes, and receipt paper; processing deposits; balancing; handling problems
- Review procedures and recommend changes to improve the service and thereby enhance the quality of the bank's customer service
- Participate in a team effort to cross-sell other services of the bank
- May occasionally perform duties of a Teller and/or a Customer Service Representative which includes performing all related opening, closing, and balancing activities; assisting customers with banking needs (deposits, withdrawals, credit card cash advances, federal tax deposits, issuing traveler's checks, cashier's checks, EE bonds, money orders, handling commercial deposits and night deposits etc.)
- If responsible for lending,
Education and Experience
Qualifications:
- High school diploma or equivalent is required
- Two years of extensive experience in a banking environment
- Demonstrated proficiency in banking compliance
- Ability to effectively communicate with employees and customers
- Ability to operate a computer proficiently
- Basic math skills (ability to add and subtract)
Preferred
Experience and Qualifications:
- Bachelor's degree is preferred
- Experience in a supervisor or management role is a plus
- Prior experience assisting with training new employees
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Physical/Sensory RequirementsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What we offer our employeesA positive impact on Your Future:
- 401(k)/Roth plan with immediate eligibility and employer match up to 6%
- Employee stock ownership plan
- Discounted rate on primary home mortgage
- Credit and housing counseling as well as free financial education tools available to customers and employees
Benefits to improve your health:
- No deductible medical insurance plan
- Dental and vision insurance
- Employer paid life and long-term disability insurance
- Flexible Spending Accounts
The opportunity to nurture your well-being:
- Paid holidays and paid time off
- Bonus plan
- Opportunity for merit raises
- Employee reward and recognition programs
- Community service opportunities
Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a…
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