Housing Officer; Landlord Services

Overview

Are you passionate about making a difference in people's lives through housing? Horsham District Council is seeking a dedicated Housing Officer (Landlord Services) to join our dynamic Housing Services team.

• Managing tenancies and ensuring tenant and landlord obligations are met as outlined in tenancy agreements.
• Supporting a diverse clientele by utilising outreach services to encourage tenancy sustenance.
• Facilitating timely rent collection from tenants and working with outreach services in times of financial hardship.
• Procuring new private sector landlords to participate in either the Council's Private Rented Sector or Private Sector Leasing Schemes.
• Working closely with the wider Housing Services team, which handles homelessness, the housing register, and delivery of new affordable homes.

• Proven experience working within private lettings or a housing association environment.
• Strong communication and interpersonal skills.
• Competence in IT and excellent attention to detail.
• Ability to work both independently and collaboratively as part of a team.

• 28 days' annual leave plus bank holidays (pro-rata) and flexible/hybrid working options.
• Generous benefits package, including online discounts, car lease scheme, and eligibility for LGPS with approx. 20% pension contribution.
• Professional development covering reimbursement for subscriptions, in-house learning resources, short courses, apprenticeships, and qualifications such as ILM, MBA.

Horsham District Council is a Disability Confident employer and encourages applications from disabled candidates.