Aftercare Technician JBD

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Aftercare Technician
Horsham, West Sussex
Full-time Aftercare & Warranty Department
Salary:
Competitive salary depending on experience

Hours:

Monday Friday, core workshop hours
Employment:
Full-time

At Sussex Campervans we build quality campervans for people who love getting out and exploring and we stand behind our work long after delivery.

Our Aftercare team looks after servicing, warranty work, habitation checks, upgrades and pre-loved rework so our owners stay happy on the road.

We're looking for an experienced, practical engineer to join us in that department.

This role is hands‑on, varied and important helping our clients throughout ownership and helping us keep our standards high.

• Warranty repairs and servicing on new and pre-loved campervans
• Handover support and client walk‑throughs
• Upgrades and bespoke client requests
• Rework and quality checks on returned vehicles
• Occasional MOT, habitation and routine checks

You’ll be part of a small, friendly team and help keep our workshop running smoothly.

• Has strong mechanical skills ideally from motor mechanics, automotive, caravan/motorhome or leisure‑vehicle backgrounds
• Likes problem‑solving and getting hands dirty
• Is reliable, organised and can work with customers in a calm, confident way
• Has experience of workshop routines and vehicle diagnostics
• Has a practical approach and a steady eye for quality

Experience supervising junior staff or helping grow a team is a plus, but not essential.

What matters most is that youre solid technically and enjoy working with vehicles and people.

We're a close‑knit, family‑friendly team where people know each others names and customers come back because they feel well supported.

We support you with the tools, training and workspace you need and theres room to take on more responsibility as the department grows.

More about us: