Claims Handler Job Horsham area,England UK,Insurance

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Overview

We are looking for a dedicated Motor Claims Handler to join our Blue Light Claims Team. As a Motor Claims Handler, you will be responsible for assessing insurance claims and determining the extent of liability on behalf of our clients. This role involves examining damages to people and property (homes, vehicles, and offices), as well as handling personal injury and credit hire claims.

You will successfully implement strategies to manage claims effectively and efficiently.

How you'll make an impact

Review and record claims on our in-house system within product standards, check policy coverage, and allocate appropriate codes and reserves

Conduct liability enquiries using the most appropriate method (phone, correspondence, field visit)

Evaluate quantum by gathering relevant evidence and adjusting reserves in accordance with Gallagher Bassett's realistic reserving philosophy

Clearly explain decisions on liability and negotiate settlements within authority levels where appropriate

Respond to all written and phone enquiries

Regularly review claims using the diary system to ensure accurate reserves and timely closure

Develop relationships with clients by providing a friendly and efficient service

Liaise with and control own solicitors to ensure cases are not abandoned to them

Assist in general office administration (post, printing, order supplies, maintaining equipment) to ensure smooth running of the office

Actively participate in the Gallagher Bassett training program

Align with all Gallagher Bassett and office procedures

About You

Personal Injury claims experience is essential
Determine liability/compensability on adjuster-level claims
Develop and implement a proactive resolution strategy
Detailed understanding of the litigation process
Ability to build strong, effective relationships

Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. These include:

Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, with options to top-up to 10x
Income protection, covering up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance
Other benefits: three fully paid volunteering days per year, Employee Stock Purchase plan, Share incentive plan, Critical illness cover, Discounted gym membership, Season ticket loan, Access to discounted vouchers, Emergency family care, and more.

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