Procurement Manager - Professional Services

Overview

Procurement Manager – Professional Services – West London – Hybrid. A newly created role in an industry powerhouse, offering a passionate and ambitious opportunity to shape the future of procurement.

• Develop and implement category strategies for Contact Centre spend, driving cost savings and performance improvements.
• Build and maintain effective relationships with internal stakeholder groups and external vendors, becoming the go‑to procurement specialist for the category.
• Manage large, outsourced contracts for Business Services, securing value and managing contractual risk.
• Lead the procurement process, from market research and supplier qualification to contract negotiation and performance monitoring.
• Represent procurement in cross‑functional project teams, ensuring smooth delivery of software and services to business initiatives.

• Experience in Contact Centre services procurement or large, outsourced Business Service contracts.
• Proven ability to challenge the status quo and articulate procurement value to senior stakeholders.
• Strong influencing skills with demonstrated stakeholder engagement across the business.
• Experience in category development, spend management and supplier performance monitoring.

West London location – Hybrid, 3 days a week, offering a flexible and collaborative working environment.

Take the next step in your career with this exciting Procurement Manager role. Apply via the site or contact Craig Gallagher on