Assistant Sales Manager

Job Title: Assistant Sales Manager
Location: Horsham, West Sussex
Salary: Up to £38,000 OTE

Working Hours:
Monday to Friday: 8:45am – 5:30pm
1 in 2 Saturdays: 9:00am – 1:00pm

An excellent opportunity has arisen for an experienced and motivated Assistant Sales Manager to join a well-established and highly respected estate agency branch in Horsham. This is a key role within the sales team, ideal for someone who is ambitious, career-driven, and looking to take the next step in residential estate agency.

You will play an integral part in driving sales performance, winning new instructions, supporting team management, and delivering a consistently high standard of customer service.

As Assistant Sales Manager, your responsibilities will include:

• Driving the growth of new sales business and income for the branch
• Carrying out residential property appraisals and securing instructions
• Identifying additional business opportunities and ensuring referrals to other departments where appropriate
• Delivering a consistently high standard of customer care
• Registering, qualifying, and managing applicants
• Arranging and conducting property viewings
• Maintaining detailed and up-to-date knowledge of available properties
• Ensuring full compliance with all legal and regulatory requirements
• Implementing effective canvassing, marketing, and prospecting strategies
• Developing and strengthening the branch’s core sales business
• Supporting the Branch Manager with day-to-day team management and performance

To be successful in this role, you will need:

• Previous experience in a Senior Sales Negotiator or similar role
• A proven track record of winning new business and generating instructions
• Strong listing and valuation experience
• Excellent sales and negotiation skills
• A high level of customer service with a professional and personable approach
• Confident communication skills and a positive telephone manner
• Tenacity, resilience, and strong self-motivation
• The ability to build and maintain trusted relationships at all levels
• Flexibility and the ability to adapt to change

• A proven pathway for career growth and internal promotion
• Market-leading training and ongoing professional development
• Structured onboarding and continued support
• A collaborative, supportive, and performance-driven team environment

• Access to an Employee Assistance Programme, including a 24/7 virtual GP and mental health support
• Retail and lifestyle discounts
• Regular awards and incentives recognising top performers
• Generous holiday allowance, increasing by one day per year of service (up to an additional five days)
• Enhanced parental leave and company fertility policies
• Structured training and long-term career support

This role offers an excellent opportunity for an experienced estate agency professional to progress their career within a respected, forward-thinking business that values performance, development, and customer service.

Apply now to take the next step in your estate agency career.