Service Workshop Coordinator

Job Category:
Administration and Office,Trades & Services

Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!

Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming!

Emmetts is seeking aService

Coordinator to support our Service operations manager and Service team. This role is ideal for someone withpreviousexperience in a workshop, service department, or dealership environment, who brings strong organisational skills, a proactive attitude, and a commitment to delivering excellent customer service.

This isa great opportunity to build a long-term career in service operations and service administration, or other pathways within the business.

About the Role

As our Service Coordinator,you’llbe the backbone of the Service Department — managing records, scheduling, repair orders, and customer enquiries while providing day-to-day administrative support to the Service Operations Manager and workshop.

You’llwork closely with Workshop Manager, technicians, and customers to ensure the departmentoperatesefficiently, professionally, and profitably.

No two days are the same, andyou’llgain exposure to a wide range of administrative, customer service, and operational tasks.

About You

You’llbring a strong work ethic, willingness to learn, and a genuine interest in administration and customer service.

You will ideally have:

Previous experience in an administrative or customer service role in a workshop environment

Strong attention to detail and organisation skills

Clear and professional communication skills

Ability to manage competing priorities and meet deadlines

Confidence using Microsoft Office and standard computer systems

A proactive, team-focused attitude with a willingness to learn new systems and processes

A basic understanding of mechanical or technical terminology (desirable, not essential)

Why Join Emmetts?

Supportive team environment with on-the-job training

Opportunity to build a long-term career with pathways into service operations, finance, or other business areas

A role where your contribution genuinely matters

Purchased Leave, Paid Parental Leave & Flexible Work Arrangements

Salary Packaging, Novated Leasing & Remote Living Allowances

Internal Rewards & Recognition program to celebrate your success

Ready to make an impact customer focused well-respected

Service team,we’dlove to hear from you.