Sales Administrator

Location: Small Dole

An established engineering company is looking for a Sales Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service.

The Role

You’ll manage customer orders, maintain accurate records, and act as a link between customers and internal teams. This is a full-time, office-based position.

Key Responsibilities

* Process customer orders accurately, including order checks

* Manage the sales inbox and handle customer enquiries by phone and email

* Provide updates on order status, delivery times, and availability

* Support the sales team with day-to-day administration

* Maintain accurate customer and sales records

* Update and manage ERP/CRM systems

* Liaise with warehouse, logistics, and finance teams

* Produce basic reports and support KPI tracking

* Ensure processes are followed and support audits when required

Candidate Requirements

* Experience in sales administration, order processing, or customer support

* Strong attention to detail and organisation skills

* Confident communicator with a customer-focused approach

* Ability to manage multiple tasks and priorities

* Good IT skills, including Microsoft Office

* Experience with ERP or CRM systems preferred

The Package

* Salary:
Up to £26,900 per annum