IT Technical Support - Global, Enterprise sized Organisation

Job in Horsforth, West Yorkshire, LS18, England, UK

Listing for: Interface Recruitment UK

Full Time position
Listed on 2026-01-13

Job specializations:

IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR

Position: IT Technical Support - Global, Enterprise sized Organisation - REF 1013

Core Technical Experience:

All round IT support specialist with at least three years’ experience of hands-on, remote and telephone support

Experience of Server administration to include Windows Server 16, Remote Desktop Services and Active Directory in a corporate environment

Hands-on experience of LAN, WAN and VPN, troubleshooting and support on several implementations

Experience of support of core IT applications such as email, anti-virus, systems management, user provision and patch management

Proven track record of working in a support environment supporting multiple users across multiple locations

Additional Responsibilities:

Administering Microsoft Exchange 365 & Outlook

Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.)

Supporting and troubleshooting Anti-virus (MS Defender) Veritas Backup Exec, etc.

Ability to support a wide range of desktop applications (e.g., MS Office 365, Project, Visio, etc.)

Developing image/software through Intune/SCCM

Experience of ITIL based call management system, e.g., Fresh Service

Basic understanding of managing hardware and software assets and control software register - full training will be given

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