Lifeguard - Trainee and Qualified

Overview

Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 9am to 8pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and flumes as well as wild water rapids. There are many activities available from learning to snorkel, scuba diving and aqua jets.

LIFEGUARD - TRAINEE / QUALIFIED | £13.29 per hour

• Act as the main point of contact for guests in the Subtropical Swimming Paradise and welcome them in a positive, friendly manner while ensuring compliance with pool health and safety requirements.
• Represent Center Parcs as the face of the resort, delivering professional guest care and creating a lasting, positive impression.
• Maintain cleanliness standards within the Subtropical Swimming Paradise and ensure all company and legal requirements are met at all times.
• Assist with observing guests, respond to needs, and support the safety and wellbeing of all pool users.

Note: Trainee candidates will be required to attend an NPLQ course; an offer of employment is conditional on passing the course and a successful interview. The course will be full-time, 5 days, and include classroom sessions on responsibilities, observation, rescue, first aid and CPR.

To be a lifeguard, you must be a strong swimmer. If invited to an interview, you will be required to complete a swim test (diving into deep water, timed and continuous swimming on front and back, and exiting the pool without a ladder/step).

Due to the sensitive nature of this role, the successful applicant will be required to undergo a Disclosure and Barring Service (DBS) check. The disclosure, together with other selection information, must be satisfactory to the Company for employment to commence.

Applicants must be able to reliably commute to Center Parcs Elveden Forest as it is not easily accessible by public transport. If you plan to use public transport, please follow Plan Your Journey for a realistic overview of your commute.

We have various contracts available on a flexible basis. Hours and days of work could vary each week, but you will always receive at least your contracted hours each period. The village is open 365 days a year, so working hours will include public/bank holidays and Christmas and/or New Year on a rota basis.

You must possess excellent communication skills and be friendly and approachable to provide a supportive role to our guests with personal attention and care at all times.

• Ability to communicate with people from all walks of life
• Ability to perform and remain calm under pressure
• RLSS Pool Lifeguard / NARS Qualification – for qualified lifeguards
• Friendly, genuine and warm towards guests and colleagues

• First Aid Certificate
• Experience in Pool Plant Operation
• Use of a Defibrillator

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal with discounts
• Employee Assistance Program for support on financial, health and legal matters
• Opportunities for career development and externally recognised qualifications

If this sounds like your ideal job, we’d love to see your application.

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.

We place value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.