Apartment Maintenance Technician II

Service Technician II | Windsor at Hopkinton - Hopkinton, MA

Windsor at Hopkinton is a garden style community consisting of 280 apartment homes.

Compensation:

• Hourly:
  Starting at $23.52 - $29.40 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $48,922 - $61,152.
• Bonus:
  Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600.
• Total Annual Starting Compensation Potential: $50,522 (base + $1,600 bonus) - $62,752 (base + $1,600 bonus).

• General Maintenance:
  Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Work Orders:
  Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized is Yardi.
• Unit Turnover:
  Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Emergency On-Call Repairs:
  Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
• Preventive Maintenance:
  Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and prevent potential issues.
• Safety and Compliance:
  Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE.
• Inventory Management:
  Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
• Record Keeping:
  Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds. Utilize computer, smart phone, and tablet.
• Customer Service:
  Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
• Team
  
  Collaboration:
  
  Work closely with the property management team to identify and resolve maintenance issues.

• 40% housing discount eligible at a Windsor Community.
• Quarterly performance bonuses.
• Annual PTO including 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.
• For more information, visit Benefits.

• Education:
  
  High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
• Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!

The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.  for the "Notice of E-Verify Participation" and "Right to Work".

Windsor Property Management Company is an Equal Opportunity Employer.