General Manager

Join to apply for the General Manager role at CKE Restaurants, Inc.

• Model and create an environment where the Guest is always right; ensure a positive Guest service experience.
• Respond positively and quickly to Guest concerns.
• Hire high quality people demonstrating and ensuring consistent Guest satisfaction.
• Ensure all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluate each employee’s ability to maintain high levels of Guest satisfaction.
• Continuously improve skills, knowledge, and morale of employees.
• Train, coach, and provide regular performance feedback (positive and corrective).
• Maintain a fun and enjoyable working environment.
• Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
• Use labor effectively to meet budget.
• Be responsible for financial results.
• Implement company-wide marketing programs.
• Enforce all labor laws.
• Uphold food safety, handling, and sanitation standards.
• Model and promote CKE shared values.
• Focus on the Guest at all times.
• Maintain high personal integrity and respect for employees.
• Set clear performance expectations, measure results, recognize good performance, and address poor performance.

High school diploma or equivalent.

3 – 5 years in management, preferably in restaurant management.

Ability to work a 47.5-50 hour work week with flexible hours as needed.

• Basic computer knowledge.
• Financial and analytical skills including planning, budgeting, scheduling, and P&L management.
• Organizational and time management skills.
• Team building capabilities.
• Problem-solving skills.
• Good verbal and written communication skills.

• Work long hours and stand for extended periods.
• Work around heat and in close quarters with others.
• Move throughout the restaurant to observe operations and performance.
• Able to lift 50-75 pounds comfortably.
• Work with various cleaning products.