Certified Pharmacy Technician

Overview

To ensure the delivery of competent, high quality clinical care in a caring compassionate environment.

• Answers routine questions.
• Takes accurate messages.
• Operation of telephone.
• Handles routine questions on department operations.
• Receives complaints and aware of how to initiate protocol.
• Demonstrates effective communication skills.
• Orientation to hospital campus and ability to provide accurate directions.
• Demonstrates written and oral communication skills.
• Attentive to details.
• Plans, organizes, gathers and assembles data.
• Demonstrates knowledge of common formats for correspondence and reports.
• Use of department specific equipment.
• Accurately opens, sorts, and routes mail.
• Monitors inventory and orders supplies.
• Completes Inpatient orders accurately and in a timely manner.
• Manages inventory well.
• Sustains adequate inventory of controlled and non-controlled drugs.
• Documents drug transactions accurately.
• Demonstrates accountability and responsibility with Pharmacy equipment and software.
• Oversees third party reimbursement and coverage for Outpatient prescriptions consistent with insurances, regulatory agencies and hospital policy.

• Provides a positive and professional representation of the organization.
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
• Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
• Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Participates in ongoing quality improvement activities.
• Maintains compliance with organization's policies for handling confidential patient information.
• Complies with organizational and regulatory policies for handling confidential patient information.
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
• Adheres to professional standards, hospital policies and procedures, federal, and local requirements, and TJC standards and/or standards from other accrediting bodies.

• Minimum Education: High School Graduate or equivalent.
• Minimum
  
  Work Experience:
  
  Problem solving, customer service and reception duties, preferable in a clinical setting.
• Required Licenses [Kentucky, United States] Pharmacy Technician;
  Kentucky, National Pharmacy Technician Certification (PTCB)