Compliance Services Representative

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever‑changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do.

Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose‑built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don’t check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It’s not about what you’ve done elsewhere; it’s all about what you’re capable of doing here.

At Sovos, we’re transforming how companies around the world manage tax compliance — helping half of the Fortune 500 and thousands more stay ahead in a complex, ever‑changing global regulatory landscape. As a Compliance Services Representative, you’ll serve as a trusted resource and extension of our clients’ tax compliance environments — managing critical deadlines, resolving complex issues, and delivering solutions that keep businesses compliant and confident.

Tax compliance isn’t optional — every company, in every industry, must get it right. This is your opportunity to be the expert in the room, partnering consultatively with clients while driving continuous improvement from the inside.

• Deliver client services utilizing Sovos' Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software
• Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client‑specified procedures by adhering to internal policies and procedures
• Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions
• Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues
• Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
• Identify process improvements and offer suggestions to build internal efficiencies, reduce risk, and lead internal process improvement projects
• Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing company improvements and enhancements
• Assist the management team in tracking team activities to ensure timely and accurate completion
• Support team members in their ongoing training and development by leading training sessions, creating training materials, and providing daily mentoring
• Perform other duties and special projects as assigned

• Minimum of 1–2 years of experience in a client support or services capacity
• Minimum of 1–2 years of experience in Tax Information Reporting (1099), Affordable Care Act Reporting, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management
• Excellent time management, decision‑making, and organizational skills
• Detail‑oriented with the ability to work independently in a fast‑paced environment
• Excellent interpersonal and professional communication skills
• Ability to interact effectively with teammates, colleagues, and customers; able to comprehend and communicate complex concepts
• Proficiency utilizing technology (e.g., phone systems, computer hardware,…