Assistant manager - retail

Assistant Manager – Housing Programs

Cedar Strong Prevention and Intervention Society

Location:

Hope, BC | Employment:
Permanent, Full‑time | Salary: $32.00 to $37.00 per hour

Reporting to the Manager, Housing, the Assistant Manager of Housing Programs supports daily oversight, coordination, and development of Cedar Strong’s housing initiatives—including emergency shelters, transition house, and supportive housing. The role fosters positive relationships with clients, staff, and community partners, ensuring the delivery of trauma‑informed, client‑centered services. This is a non‑union position.

• Assist the Housing Manager in implementing Cedar Strong’s client‑service strategies, aligning with our trauma‑informed, person‑centered mission and applicable provincial and federal regulations.
• Implement action plans, budgets, and training processes across shelter and housing programs as directed by the Housing Manager.
• Support the development of policies and procedures related to the shelter and housing programs.
• Oversee daily operations of the emergency shelter, transition house, and supportive housing programs.
• Ensure trauma‑informed and person‑centered services are prioritized across programs, providing support to staff during client challenges and crises.
• Oversee client intake processes, ensuring accurate record‑keeping and management in line with Cedar Strong’s policies.
• Develop strategies and policies for continuous program evaluation and recommend improvements.
• Produce monthly program reports as required by the Housing Manager and funders.
• Manage team members, providing coaching, feedback, and mentorship to front‑line staff.
• Assist the Housing Manager with recruitment, selection, evaluation, training, performance management, and disciplinary actions.
• Lead projects supporting Cedar Strong’s expansion into a new facility—developing policies, procedures, staff training, recruitment, and guest guides.

• 100% employer‑paid medical, dental, virtual healthcare, and travel insurance
• Employee Assistance Program
• Group life and accident insurance
• Dependent life insurance
• Long‑term disability insurance
• Medical second‑opinion services
• 6% employer contribution toward RRSP
• 15 paid sick days, 4 wellness days, and 6% vacation pay per year

Hope, a picturesque town at the confluence of the Fraser and Coquihalla Rivers, offers a peaceful lifestyle surrounded by mountains and abundant outdoor recreation—hiking, waterfalls, and nearby skiing. Residents enjoy a strong sense of community, affordable living, and easy access to the Lower Mainland while still savoring the tranquility of nature.

At Cedar Strong Prevention and Intervention Society, we value our people as much as the communities we serve. We offer a comprehensive, fully employer‑paid benefits package designed to support your health, well‑being, and future. Join us to make a real impact in a supportive, inclusive environment.