HM Store Manager Riverchase Galleria Hoover AL

Job Description

Sales and Profit

• Regularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize results
• Ensure store operations, H&M standards, and best practices are followed including proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, Tasks, and Routines, etc.) and excellent customer service keeping within the sales budget of allocated hours
• Together with the Area and Store team, prioritize actions and provide feedback on store allocations to secure a good garment level that has a clear impact on selling
• Ensure that the maintenance in the store is managed in a cost‑efficient way to meet H&M standards and initiate actions accordingly
• Actively prevent loss together with Store Team and ensure that all appropriate Audit guidelines are being followed
• Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, and price changes

People and Teams

• Oversee and manage recruitment, training, development, and succession planning for the Store in line with H&M best practices
• Evaluate and manage the performance of Store Team members; execute dialogues, development plans, feedback, and follow-ups and take actions to improve performance to support the business needs
• Ensure regular and clear communication to the Store team on Business Performance, Company Culture & Values, and Country/Sales Market/Area/Store goals through daily Store Meetings and weekly/monthly Leadership Meetings
• Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times
• Strengthen our Company Culture by promoting feedback in our daily work and coach the Store Team to do the same

Financial Accountability

• Sales and profit responsibility for the store
• Accurate recording of sales figures and hours

Who You Are

• Inclusive, positive, creative, and willing to try new things
• Passionate for customer service and inspiring it in others
• Outcome driven with the planning, engagement, and motivation to bring it to fruition
• You have the ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a step stool
• Open availability including evenings and weekends
• 2-3+ years of transferrable experience leading management level employee’s welcome
• Basic computer skills such as browser navigation, software interaction, and data entry are needed
• May be required to travel as necessary to support other stores, attend meetings and training

Why You’ll Love Working for H & M

• Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
• Endless growth & development opportunities.
• Dress your personality. We encourage you to dress your personality all day, every day.
• Did we mention our discount at H&M, Other Stories, and COS?

Hourly, Non-Exempt

Hiring Range is  Yearly

OFM

* This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

** H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

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