Insurance Customer Service Representative
Listed on 2026-01-22
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Insurance Customer Service Representative
Posted 5 days ago
DescriptionT. Ray & Associates is looking for a friendly, reliable, and self-motivated Field Customer Service Representative to meet with clients who have personally requested information about our life insurance programs.
We specialize in final expense life insurance for individuals aged 55–85 — one of the most in-demand markets in the country. These clients respond to direct mail and TV advertisements
, requesting someone to visit them and explain the coverage in person. You’ll be that trusted representative helping them secure peace of mind for their families.
At T. Ray & Associates
, we believe in providing you with real support and opportunities to expand.
- Full Training Provided: You’ll receive hands‑on training and mentorship from day one — no prior insurance experience required. We’ll teach you exactly what to do, how to do it, and guide you every step of the way.
- Exclusive Warm Leads: You’ll meet with clients who have already requested information and are waiting for someone like you to help them.
- Next‑Day Pay: Get rewarded for your work immediately — commissions are paid within 24 hours of each completed policy.
- Bonuses & All‑Expense‑Paid Travel: Enjoy performance‑based cash bonuses and company‑paid travel incentives to exciting destinations as a reward for your success.
- Advancement Opportunities: We believe in promoting from within. As you gain experience, you’ll have the opportunity to step into leadership and management roles with higher earning potential.
- Supportive Team Culture: You’re never alone here. We work together, celebrate each other’s wins, and grow as a team.
- Meet with Warm Leads: Visit clients who have already requested information.
- Provide Information: Explain benefits clearly and help families choose the right plan for their needs.
- Assist with Applications: Walk clients through their paperwork to ensure accuracy and understanding.
- Deliver Excellent Service: Follow up with clients when needed to ensure their coverage meets expectations.
- Represent the Company: Maintain professionalism and compassion during every client interaction. /ul>Qualifications
- Excellent communication and people skills.
- Honest, dependable, and motivated to help others.
- Must pass a background check and qualify for a state life insurance license (temporary license available in Alabama).
- Prior customer service or field experience helpful, but not required — we’ll train you!
$50,000 - $65,000
About T.Ray & AssociatesAt T.Ray & Associates, we provide team members with the tools and resources necessary to perform their roles effectively. Apply today to join our team.
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