Marketing & Communications Coordinator

The Marketing & Communications Coordinator provides executional and administrative support for the Credit Union’s marketing and communications efforts. This role is responsible for managing day-to-day marketing communications, social media content, and internal messaging, while coordinating marketing operations and providing limited administrative support for Executive Team and Board-related activities. The position supports the delivery of marketing initiatives and ensures consistency, accuracy, and timeliness across communications, allowing leadership to focus on strategy and growth.

• 30% Manages, schedules, and posts content across the Credit Union’s social media platforms in alignment with the marketing calendar and brand standards. Assists with drafting, formatting, and publishing marketing communications, including promotions, announcements, product updates, and financial education content. Ensures accuracy, required disclosures, and brand consistency across marketing channels.
• 20% Maintains and updates the marketing calendar. Supports execution of marketing campaigns, promotions, and internal communications by coordinating timelines, deliverables, and materials. Organizes marketing assets, templates, files, and documentation, and assists with gathering and organizing campaign-related information for reporting purposes.
• 20% Supports internal communications including employee announcements, recognition posts, and internal campaigns. Assists with logistical and administrative support for marketing-related events, community outreach, and financial literacy initiatives. Prepares materials for meetings, presentations, and events as needed.
• 20% Provides clerical and administrative support to the Executive Team related to Board of Directors activities, including formatting documents, organizing meeting materials, and assisting with meeting logistics and follow-up items. Maintains professionalism and confidentiality when handling sensitive information.
• 10% Provides limited clerical support for HR-related tasks such as document preparation, onboarding materials, and internal communications, as directed.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Two to five years of experience in marketing support, communications, or administrative coordination roles.

Associate’s degree or completion of a relevant course of study; related experience may substitute.

Courtesy and tact are essential elements of the job. Work involves personal contact with members, employees, and others inside and outside the organization, generally regarding routine matters for the purpose of giving and obtaining information, instructions, updates, or referrals. Communications typically involve shorter, non-in-depth discussions.

Strong attention to detail and accuracy

Effective written communication and proofreading skills

Organizational and time-management skills

Ability to manage multiple tasks and deadlines

Familiarity with social media platforms and content scheduling tools

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Ability to handle sensitive and confidential information with discretion

Ability to work independently within established guidelines and priorities

Professional demeanor and member-focused mindset

This position involves primarily sedentary work performed in an office environment. The employee must be able to sit or stand for extended periods and perform limited physical exertion, including occasional lifting of up to 10 pounds. The employee must be able to operate standard office equipment and technology, including computers, keyboards, telephones, and office software. The position requires the ability to work on a computer for extended periods of time.

The employee must be able to climb or descend stairs in the event of an emergency and maintain regular, reliable, and timely attendance. Occasional schedule flexibility…