Lounge & Bar Waiter​/Waitress

Food & Beverage Assistant Overview

To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. Lounge & Bars, Terrace, Grey Lounge and Pool Bar, working within a service and sales‑led culture.

• Ensure professional Guest focus at all times, acknowledging all Guests warmly wherever they are in the Hotel.
• Act as an ambassador for Tylney Hall Hotel and promote our varied services and events to all guests.
• Arrive on shift well‑presented and ready to work; report immediately to the area supervisor and take responsibility for ensuring you are equipped for the required tasks (e.g., order pad and pen, bottle opener).
• Attend pre‑shift briefing as required, and follow the direction of supervisory staff on duty with regard to tasks, asking for assistance if you are unsure or need support.
• Proactively seek out tasks to complete, and support the supervisory staff on duty at all times.

At Elite Hotels, we have a single‑minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.