Weekend Receptionist

Overview

Marshall Hook is looking for a Weekend Receptionist.

National Minimum Wage; 25 days' annual leave + bank holidays (increases with service);
Life assurance & pension scheme;
Discounts on car purchase, servicing & more;
Access to exclusive shopping and lifestyle perks.
Part-time | 14hours per week.

Be the face of Marshall BMW & MINI Hook. Welcome every guest like they’re part of something special - because they are. We believe every journey starts with a great first impression, and that’s where you come in. As our receptionist, you ll be the warm, friendly voice and face that sets the tone for every customer experience. From greeting guests to supporting the team behind the scenes, your role helps keep everything running smoothly.

In this role:

• You’ll welcome all customers and visitors with professionalism and warmth
• You’ll manage inbound calls and direct queries appropriately
• You’ll keep reception areas organised and presentable
• You’ll support with light admin and occasional customer service tasks

• Someone friendly, with a confident approach to customer service
• Someone with clear communication skills, in person and on the phone
• Someone with basic IT skills and an eye for organisation
• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

What will we offer you for your commitment to us?

• Full tailored training:
  
  A selection of digital learning, including mandatory modules to prepare you for your role and optional content for your ongoing development.
• Career development:
  
  Ongoing manufacturer training and development pathways across the Group.
• Financial security:
  
  Life insurance and a contributory pension scheme.
• Exclusive perks:
  
  Discounts and rewards via a dedicated employee platform.
• Referral bonuses:
  
  Up to £2,000 for successful referrals.

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