Family Coach; Human Services Case Manager Bilingual Spanish

Position: Family Coach (Human Services Case Manager) Bilingual Spanish Required

Family Coach (Human Services Case Manager) Bilingual Spanish Required

Join our dynamic Engagement Team in the Hood River Self‑Sufficiency Office and make a meaningful impact as a Family Coach.

Pay Range

• Base salary: $5,066 – $6,736 per month
• Includes a 5% bilingual language differential and a 2.5% cost‑of‑living adjustment effective February 1, 2026
• Salary reviews are conducted annually.

Key Dates

• Initial posting date: 01/08/2026
• Final date to receive applications: 01/29/2026

Equal Opportunity Statement

The Oregon Department of Human Services is a proud equal‑opportunity employer guided by its Equity North Star and the RiSE organizational culture. We encourage applications from historically underrepresented minority groups, women, people with disabilities, veterans, LGBTQIA2S+ community members, and others.

Job Overview

This position is Bilingual Spanish required. Applicants must state bilingual Spanish skills; a 5% benefits differential applies.

Summary of Duties

• Conduct family interviews to determine needs and eligibility, and process program applications.
• Engage clients in family‑strength evaluations and develop/adjust case plans toward self‑sufficiency.
• Monitor progress and modify plans as necessary.
• Initiate and participate in case staffing, employment readiness, life‑skills training, and job‑search supports.
• Assist with crisis and safety planning for domestic violence survivors.
• Link clients to community resources and review alternate resources.

Minimum Qualifications

• Bachelor’s degree in behavioral science, social science, or a closely related field.
• OR Bachelor’s degree in any field with one year human‑services experience.
• OR Associate’s degree in behavioral science, social science, or related field with two years of human‑services experience.
• OR Three years of human‑services experience.

Essential Attributes

• Experience supporting families through case‑management tools and resources.
• Experience creating and maintaining written documentation of client activities.
• Experience assessing client strengths and service needs.
• Experience communicating, setting boundaries, and establishing realistic goals.
• Ability to explain complex rules, regulations, and procedures verbally and in writing.

Application Instructions

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your resume and education history should be included. Verification of completed education will be required if a degree is listed as a minimum qualification.

Working Conditions

• Schedule:
  
  8 a.m.–5 p.m. PST Monday‑Friday, with occasional adjustments.
• No remote work; position located in a storefront office.
• Requires travel to district offices, participant homes, and community sites.
• Hours may include evenings, weekends, and flexible scheduling.
• Requires valid driver’s license.

Background Checks

• Finalist positions require a criminal history check; adverse findings may lead to disqualification.
• No visa sponsorship; I‑9 and E‑Verify required.

Benefits

• Employee Resource Group communities.
• Cost‑of‑living adjustment and annual salary increases.
• Comprehensive benefits package.
• Eligibility for Public Service Loan Forgiveness Program.

Employment Preference

Eligible veterans and Oregon National Guard service members receive candidate preference.

Contact

• Recruiter:
  Amy Acree
• Email:
  Amy.
  
  Acreegon.gov
• Include job requisition number when contacting.

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