Terminal Operations Superintendent

About Us

Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world’s largest trade lane – Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.

We strive to operate in an environmentally sustainable manner and promote land‑based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations.

Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.

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This Terminal Operations Superintendent oversees all CVS and Terminal Operations to ensure cargo is moved safely and efficiently in a manner that meets productivity, cost, and schedule objectives. The role may be assigned to CVS, CY, or Proc. Team, or other related departments, to provide support and relief coverage during peak operations and to maintain safety, productivity, and efficiency.

• Manage and direct terminal activities in Honolulu to ensure efficient receipt and delivery of cargo so freight is available when customers want it. Communicate effectively with other departments to meet operational demands.
• Understand and administer the collective bargaining agreements for labor and supervisors. Provide consistent, fair, and impartial disciplinary action and promotion recommendations in accordance with the agreements. Adjust grievances (up to the 2nd Step) and resolve disputes as needed.
• Continuously monitor the work area to ensure compliance with Company, State, Federal, and Maritime safety regulations to maintain a safe working area. Respond pro‑actively to accident and damage reports, recommend changes, enforce procedures, and conduct root cause analyses as needed. Pay particular attention to equipment damage and reduce unsafe practices.
• Hire, train, and motivate a competent workforce. Execute training and review programs for Container Vessel Stevedoring staff to improve performance and productivity. Monitor staff progress and provide feedback on performance. Enforce discipline and consistency in contract interpretation, work rules and agreements, and labor relations.
• Utilize Matson computer software programs to ensure that accurate information is obtained from and transferred to the databases to promote efficient container handling. Recommend changes to the systems to improve efficiency and effectiveness of the terminal operations.
• Ensure safe and efficient terminal operations that maintain vessel schedule integrity, yield productive gate turn times, permit a rapid flow of cargo and empty consists to and from the vessel, maximize equipment accessibility and utilization, and expedite cargo for customer availability. Provide innovative container yard layout solutions to accommodate yard density and chassis equipment availability based on changing vessel, barge, and yard conditions.
• Be familiar with hazmat shipment regulations and vessel Dangerous Cargo Manifest (DCM) computer files and documentation to ensure compliance.

• Proficiency with personal computers including Microsoft Office, and ability to learn Matson’s internal software programs (TOS/N4, SPARCS, Vinsight, GEMS, and others as appropriate).
• Possess excellent interpersonal, oral, and written communication skills.
• Ability to learn/understand/apply bargaining unit contracts, and supervise, train, and motivate within the unit’s workforce.
• Ability to think ahead and plan.
• Problem analysis and problem resolution at a functional level.
• Basic knowledge of applicable safety rules, and familiarity with safe workforce practices.
• Demonstrated ability to follow established work processes and work independently.
• Proven ability to prioritize work…