Domestic Operations​/Customer Service Agent

Domestic Operations/Customer Service Agent

3 days ago Be among the first 25 applicants

This range is provided by Expeditors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$19.00/hr - $28.00/hr

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission:
We recruit, train, and retain the very best logistics and technical experts the world over.
We love to promote from within — more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Monday-Friday: 08:00-16:30

• Handle the operations & customer service responsibilities associated with inbound domestic shipments for both ocean and air freight.
• Track/trace shipments & locally coordinate shipments through to delivery by due date.
• Perform timely updates to shipment status' and communicate them to customers and other branch locations.
• Respond timely and accurately to customer pickup and quote requests.

• High School Degree or equivalent required
• Successful candidates must pass a background check
• Must be legally authorized to work in the United States
• Must not require future sponsorship for employment visa
• Fluent in English, both written and verbal
• Must have the ability to work overtime in support of the department’s needs
• Must be able to commute to the city of Honolulu 96817
• Proficient with numbers and basic mathematical skills
• Comfortable working in a professional business environment

• Associate or Undergraduate Degree Preferred
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Ability to multi-task and prioritize work while under pressure
• Aptitude for math and accounting with a strong attention to detail
• Strong organizational skills
• Ability to work independently and in a collaborative team environment
• Excellent written, verbal, and interpersonal communication skills
• Has a demonstrated strong work ethic, and reliability
• An understanding of or experience with logistics networks is a plus

• Supervisor and Manager

• Paid Vacation, Holiday, Sick Time
• Health Plan:
  Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

The hourly rate for this position is $22-$25 per hour.

Entry level

Full-time

Supply Chain

Software Development and IT Services and IT Consulting

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