Residential Support Staff

Join to apply for the Residential Support Staff role at The Salvation Army Southern California
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Family Treatment Services provides a puʻuhonua designed for women and children on their journey toward living a life free of substance use and violence. We provide gender responsive residential and outpatient treatment, infant mental health and family services and supportive housing that helps women create healthy, supportive relationships in their lives and set them on the path toward achieving their self‑directed goals.

We invite you to join our team and help to make multi‑generational change in our community!

• Supervise all milieu activities and uphold client safety and treatment guidelines, including healthy room checks, monitor phone calls and visitations, contraband searches for incoming items, nighttime room and chore checks.
• Work with the counseling team to ensure consistency in interventions with clients.
• Model, coach and encourage assertive, respectful communication, conflict resolution, positive parenting interactions and de‑escalation techniques.
• Monitor self‑administered medications and complete medication administration documentation.
• Conduct drug screenings as scheduled.
• Provide transportation for residents as assigned.
• Ensure that all client and program related documents are properly and securely filed before your shift ends.
• Attend staff meetings and agency trainings, including medication administration training.
• Complete assigned documentation duties such as shift logs and log client service hours.
• Participate in shift change conferences and timely communication with supervisor for any changes in protocols or attendance.
• For night shifts: accurate and consistent data collection of client contact hours, program charts, and binders that requires rotation, archiving, replacing or shredding, printing client certificates and chart reviews.
• Use tele‑communication platforms (Zoom, hotspots, iPad, Microsoft Teams).
• Maintain accurate inventory of household equipment, chemicals, and supplies.
• Maintain work area and staff restroom in a neat, orderly, and sanitary manner.
• Follow agency procedures for emergency response codes, including running monthly fire drills and documentation.

• High School diploma or GED with one year experience in a human services field.
• Valid Hawaii State driver license required.

• 14 paid holidays annually
• Opportunities for professional licensing and/or CSAC supervision hours
• Paid vacation and sick leave
• Tuition assistance
• Sick leave cash payout
• Opportunity for growth within the larger Salvation Army division
• Marriage leave
• Parental leave
• Quarterly employee engagement activities for team building and training
• Convenient location from freeway offramps, bus lines and near Kahala Mall and Kaimuki Town
• Free parking
• Medical / Dental / Vision coverage
• 403B
• Employee Assistance Program

Salary Range depending on experience and education: $16-$17

Entry level

Full-time

Other

Non‑profit Organizations

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