Repair and Tool Technician

Overview

Base pay range: $21.50/hr.

Position

Description:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly, and demonstrating proper use as needed.

In addition to supporting customer repair needs, they are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians ensure units are repaired, tested for the quality of the repair and cleaned before returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining and repairing tools.

• Provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, and demonstrating proper use of tools as needed.
• Evaluate, repair and maintain small engines, outdoor power equipment and handheld electrical devices.
• Ensure units are repaired, tested for quality, and cleaned prior to returning to the originating store in non-store locations.
• Maintain thorough knowledge of tools and manage tool inventory by maintaining and repairing tools.

• Thorough knowledge of tools and equipment.
• Ability to evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Experience in writing customer contracts and invoices and providing customer service in a Tool Rental environment (as needed).

Full-time

Other

Consumer Services

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