Meta Lab Store Expert

Position: Meta Lab Store Experience Expert - Future Opportunities
At a Glance

We're Growing! Join our Meta Lab Retail team at the Ala Moana Center in Honolulu as we bring Meta AI glasses and wearables along with Meta Quest mixed-reality products to life! As a Meta Experience Expert, you will deliver a best-in-class, white-glove experience through immersive, hands-on demos of cutting-edge wearable and mixed reality technology. You'll represent our client's brand with enthusiasm, educating consumers and turning product demonstrations into meaningful customer acquisitions.

Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and deeply committed to delivering world-class customer service. You will be working 12-15 hours per week, night & weekend availability required. Must have availability for on-and off-site events, including occasional shifts outside of regular store hours. Apply today and embark on a new career journey! While we may not have an immediate opening for this role today, we anticipate exciting opportunities soon—and we want to connect with passionate professionals like you.

Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team:
Channel Partners. One network. One purpose. One great place to grow.

Minimum Pay

USD $25.00/Hr.

Maximum Pay

USD $25.00/Hr.

Additional Compensation

Bonus potential

What We Offer

Weekly pay schedule and early wage access – get paid when you need itPaid required training (online, in-store)
Paid drive time and mileage between stores

Out of market travel pay (drive time, mileage, per diem, hotel)
State-mandated sick time State-mandated cell allowance by shift

Referral bonus opportunities
401(k) after 12 months of employment

Opportunity to work with a growing company that rewards and promotes its associates

A variety of part-time and full-time roles across the business that can lead to consistent income

What You'll Do

Be a subject matter expert! Fully understand the features and benefits of our client's products including accessories Conduct world-class demonstrations of our clients' mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them Process consumer transactions using our clients Point of Sale (POS) system Achieve all goals and key performance indicators;

in partnership with the Retail Manager, develop action plans when targets are not met Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays Show up on time with a can-do attitude, ready to support team goals and daily operations. Other duties as assigned by management

What You'll Bring

Experience and

Education:

High School Diploma or equivalent2+ years of customer-facing experience in premium retail

Proven experience in presentation, public speaking, and/or storytelling Skills and Attributes:
Exemplary interpersonal communication, soft skills, written, verbal and on camera Ability to leverage advanced customer service and industry-related experience to engage with consumers Must be results and detail-oriented Must be extremely tech-savvy and passionate about technology Ability to ask effective questions and be an active listener High level of initiative and self-motivation with a continued drive to learn Strong problem-solving and conflict resolution skills Able to work well in a team environment Must have reliable transportation to get to and from work on time Flexible availability including nights & weekends

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Engaging with customers while talking, standing, walking, and conducting demos of our client's product which includes repetitive use of hands, arms, legs and grasping Frequently lift and carry up to 25 pounds Occasionally lift and carry up to 50 pounds Continuous hand/eye coordination and fine manipulation

Important Information

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment…