Sales Assistant Manager

Employment Status:
Full-Time;
Exempt

TO BE CONSIDERED APPLY DIRECTLY TO (Use the "Apply for this Job" box below)./opportunities

Under the general direction of the Head of Retail, the Sales Assistant Manager is responsible for driving sales, supervising the sales floor, and developing and implementing sales strategies utilizing qualitative and quantitative analysis. The Sales Assistant Manager works to meet the Museum shops sales targets and oversees daily sales operations while implementing best practices to provide and maintain exceptional customer service.

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and the deep intuitions that are common to all. The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawaiis multi-ethnic population.

From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

To learn more about HoMA, please visit our website. /pQprni

N/about-us

• A bachelors degree in a related field and five or more years of retail lead experience, including the operation of point-of-sale (POS) systems, supervising sales associates, and controlling inventory at the shop level; or relevant combination of education and experience.
• Five years of experience driving sales in any of the following environments: a luxury retail setting, high-end gift shop, gallery, museum shop, self-owned retail business, or similar environment.
• Ability to train and motivate sales staff while promoting collaboration and a spirit of continuous learning.
• Experienced in collecting and analyzing sales data and utilizing the data to develop and implement effective sales and visual merchandising strategies.
• Experienced in maximizing shop layouts based on how customers move within the shop space and their purchasing touchpoints.
• Strong track record of identifying customer and sales trends paired with an understanding of quality product.
• Highly organized, efficient, and proactive in achieving sales target goals.
• Ability to engage positively and professionally with museum patrons to resolve issues and build long-lasting relationships.
• Strong problem-solving skills, quick thinking and good judgment, and the ability to maintain a calm demeanor in challenging, fast-paced situations.
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic demonstrated by commitment and follow-through.
• Ability to work within and support a diverse community of visitors, artists, and employees.

• Experience in and passion for analyzing market trends and customer buying habits.
• Ability to manage effective customer feedback surveys, analyze data, and respond to feedback.
• A passion for serving the community and promoting art, culture, and handmade artisanal products, especially local culture, and artists.
• Understanding of the Honolulu Museum of Arts established identity and dedication to advancing it.

• Works closely with the Head of Retail to provide leadership and support for the museum shop by achieving sales targets and managing daily sales activities.
• Drives sales through visual displays, pricing strategies, customer engagement, and activities that elevate customer experience.
• Train and mentors Sales Associates, including coaching, and check-ins.
• Assists the Head of Retail in the overall recruitment process by assessing candidates and participating in the interview process.
• Manages scheduling for sales associates, approves timecards for payroll, and generates sales staff reports as needed.
• Generates monthly sales reports that provide feedback on products sold and make recommendations for new product opportunities.
• Ensures all daily administrative functions are completed, including store…