Alakai Hookipa, E Ola Store Manager

Position: Alakai Hookipa, E Ola Experience Store Manager
## Alakai Hookipa, E Ola Experience Store Manager
** Job Posting Title
** Alakai Hookipa, E Ola Experience Store Manager
** Employee Type
** Regular
* * Recruiting Start Date
** 01-16-2026

Yes
** Recruiting End Date
** Open Until Filled Aloha mai!  Mahalo for your interest in Kamehameha Schools.  If you are looking for an opportunity to utilize your skills and talents and grow in your profession, while serving and strengthening our Native Hawaiian community, we would love to have you join our ʻohana!
*** Kamehameha Schools is looking for a full-time E Ola! Store Experience Manager.
***** Job Summary
** Serves as Alakai Hookipa, an operational leader and cultural experience ambassador of the store, ensuring every customer encounters an immersive experience that is guided by and grounded in the E Ola! framework. Rooted in Hawaiian culture-based education, this role uses retail as a platform for cultivating aina momona and strengthening Native Hawaiian identity in the community by connecting people to important issues, ideas, and concepts in Hawaiian culture.

This role oversees daily retail operations and the experience team—including staff, volunteers, and collaborators—curating programming that fosters an inclusive, welcoming environment where moolelo, products, and people come together to uplift our lahui.
** Essential Responsibilities
**** Operational Management
*** Ensure Hawaiian culture-based education (HCBE) is embedded into daily operations, fostering an active, immersive environment where staff, haumana, and guests engage in reciprocal learning.
* Foster a culture of servant leadership (alakai lawelawe) and continuous cultural learning by mentoring the team and integrating culturally grounded approaches.
* Set and manage staffing schedules and store hours to best serve haumana, ohana, alumni, and kaiaulu to ensure operational efficiency.
* Recruit, train, and oversee team members to maintain optimal staffing levels and support seamless store operations and consistent meaningful experiences for all customers.
* Work with internal teams to support merchandise selection and procurement, including forecasting products, promotions, and trends, ensuring relevant inventory.
* Oversee purchase requisitions and orders using internal systems, and proof merchandise graphics for soft and hard goods.
* Manage logistics and quality control, establishing delivery and lead times, shipping and packing guidelines, and addressing product discrepancies or damages.
* Prepare and maintain monthly store reports, including category sales, transaction counts, vendor sales, and variance reporting.
* Receive, reconcile, and process vendor shipments and invoices, submitting payments and accounting transactions in a timely manner.
* Manages the online store by designing merchandise layouts, ensuring all product information—including titles, descriptions, images, inventory, and sizing—is accurate, consistent, and up to date.
* Oversee monthly sales and receipts, preparing and submitting detailed reports to applicable internal departments (e.g., Athletics, Kamehameha Publishing, etc.).
* Monitor social media content, ensuring it reflects E Ola!, advances Hawaiian culture-based education, and fosters Native Hawaiian identity.
** Strategic Alignment & Partnership
*** Serve as the operational and cultural bridge to the divisional team, ensuring product development, marketing, online operations, and storytelling remain aligned with the division’s objectives and E Ola! framework.
* Work with the Director to develop and track budgets, sales reports, and KPIs, aligning financial decisions with cultural and community objectives.
* Collaborate with division project teams on design, sourcing, and the integration of welo, and moolelo, ensuring offerings reflect Hawaiian values and community aspirations.
* Partner with the Advancement department to ensure net profits are allocated to support community initiatives and programs, in alignment with organizational goals and objectives.
** Customer and Community Experience
*** Plan and execute interactive experiences, including in-store events, educational workshops, pop-ups, cultural demonstrations,…