Sales Advisor

Purpose of Job

You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results driven mentality. Where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will lead/support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs.

You will run a business that is based on an omnichannel/omni commerce mentality where missing a sale is not an option. You have a result oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in store events you and your team will build and foster the GANNI community.

You will be managing, motivating and leading your store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.

• Ensure exceptional client experiences
• Deliver outstanding styling sessions

• Establish loyalty within the community
• Foster client outreach program to drive footfall to the store
• Strive to reach KPI targets and support maintaining a KPI driven environment

• Drive in store shopping events through your client database and establish a program to foster client relationships
• Take part in actions required in order to achieve business objectives
• Act on opportunities with your team and strive to secure all sales
• Maintain VM guidelines
• Stock management in all aspects
• Support your team in daily operations in store
• Strive to achieve a healthy client loyalty base with in store activities to foster client relationships
• Strive to achieve personal and store targets
• Participate in workshops necessary to enhance performance
• Responsible for keeping the team environment open, friendly and transparent
• Participate in staff meetings every month
• Keep yourself and team members up to date with all relevant information and business trends

• Support the development of clear, consistent and organized lines of communication
• Drive your own development and strive to enhance your professional growth

• Solid and proven background within similar industry for at least 2 years

• Strong client database and experience working with digital clientelling
• Experience with sales and working within a results-driven and goal oriented environment
• Excellent understanding of key performance indicators
• Omnichannel and omni commerce understanding
• Ability to work in a fast-paced environment
• Natural flair for interacting and communicating with people
• Highly organized and structured
• Service minded in all aspects
• Passionate about the GANNI

• A consistent positive and open minded attitude towards life and work