Inventory Control Specialist, Waikiki

The Team

The Hermès Waikiki Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Operations Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast‑paced, luxury environment.

The Inventory Control Specialist is responsible for the management of the store inventory. Primary duties include receiving packages, merchandising in to the store accurately and efficiently on the day they arrive, ticketing merchandise and generating packing and shipping transfers, and RTV of merchandise to other locations efficiently and accurately. All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems.

The Specialist is also responsible for processing, recording, and following up on all after‑sales service. They will support store management to organize, conduct, and reconcile weekly cycle counts and bi‑annual inventories. They are responsible for ordering and maintaining adequate stock levels of shipping/selling supplies, as well as store and kitchen supplies.

All other duties as assigned by the supervisor.

• Maintain an accurate and organized store inventory. Organize and participate in store cycle counts, bi‑annual inventories and reconciliation with support and direction from Managing Director and Operations Director.
• Process all incoming and outgoing shipments within the business day they are generated. Ensure proper documentation is completed.
• Check in all returns against previous day’s business.
• Print and ticket merchandise, returns and price updates.
• Process, record, maintain and follow up on all after‑sales service.
• Process damages, maintain inventory for damages.
• Work with Store Management to analyze business and replenish needs.
• Develop inventory strategies to support the selling process and to maintain our warehouse standards daily.

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• 2+ years of experience in operations, experience in a luxury environment preferred
• Effective written and verbal communication skills.
• Ability to effectively analyze information.
• Ability to problem‑solve.
• Ability to multi‑task with accuracy.
• Attention to detail.
• Ability to follow both written and verbal policies and directives.
• Attention to asset protection and inventory control.
• Experienced with technology to fully utilize internal systems as well as external shipping software programs.
• Ability to lift between 0‑25 lbs. without assistance.

The hourly range for this position is $23.00 - $26.00. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Hermès is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or any other protected status, per applicable law. Hermès provides reasonable accommodations to qualified individuals with disabilities.