Customer Service Rep; Fort Shafter

Company Description

Join Domino’s Pizza and enjoy flexible schedules, part‐time or full‑time openings during the most popular hours of the day and night. You’ll have plenty of time left over to study, hang out, or earn extra cash.

We are looking for people with strong customer service skills and a positive attitude. Domino’s is growing fast, offering opportunities to advance into management or franchise ownership, and to gain valuable professional experience.

We value diversity, respecting unique talents and creating an inclusive workplace where everyone can reach their highest potential.

Our team members drive Domino’s reputation for quality and service. If team members come first, we become the best pizza delivery company in the world.

You must be 16 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery to storage and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.

Orientation and on‑the‑job training provided.

• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers over the phone and in‑person.

• Perform accurate calculations (calculator allowed).
• Provide correct monetary change.
• Use verbal, written, phone skills for orders and quick hand‑eye coordination.
• Enter orders using keyboard or touchscreen.

• Adverse weather when removing trash and performing outside tasks.
• In‑store temperatures 36‑90+ degrees.
• Sudden temperature changes inside and outside.
• Food odors.
• Cornmeal dust.
• Cramped quarters, walk‑in cooler.
• Hot surfaces/tools up to 500 degrees.
• Sharp edges and moving parts.

• Talk and hear on phone; near/mid‑range vision needed.
• Depth perception.
• Differential sensation between hot and cold surfaces.

Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze data, and make judgments.

You must be 16 years of age or older.

Tasks performed standing; walking surfaces include ceramic tile and linoleum. Work surfaces 36‑44 inches.

Short distances for short durations.

Paperwork at a desk or table in the office.

• Lift bulk deliveries twice a week using hand truck.
• Cases weigh up to 50 lbs, 3' × 1.5' dimensions.
• Stack cases to shelves up to 72 inches high.

• Carry large cans (~3.4 lbs) to storage shelves.
• Carry 30‑lb pizza sauce to store front occasionally.
• Carry trays of dough (3 at a time) ~12 lbs each.

• Push trays on dollies.
• Stacks on dolly 24‑30 inches, 7.5 lbs push force.
• Trays may also be pulled.

Climb stairs or ladder to change prices, wash walls, perform maintenance.

Forward bending at waist at assembly station; limited knee flexion. Holds 30‑45 seconds, repeated. Forward bending also at counter and stocking.

Occasionally stock shelves and clean low areas.

• Reach continuously up, down, forward.
• Reach above 72 inches to control oven, change signs, lift objects.
• Reach down to scoop cornmeal or wash dishes.
• Reach forward to obtain toppings, clean, or answer phones.

Eye‑hand coordination is essential; use hands continuously. Dough shaping requires forearm and wrist strength. Use pizza peel to remove pizza or as rolling cutter. Pinching required for cardboard box assembly. Grasp cans, phone, pizza cutter, peel, and boxes.

Use pencils/pens, computers, phones, calculators, TDD, pizza cutter, and peel.