Part Time Meta Lab Expert

At a Glance

We’re Growing! Join our Meta Lab Retail team at the Ala Moana Center in Honolulu as we bring Meta AI glasses and wearables, along with Meta Quest mixed‑reality products, to life! As a Meta Experience Expert, you will deliver a best‑in‑class, white‑glove experience through immersive, hands‑on demos of cutting‑edge wearable and mixed reality technology. You’ll represent our client’s brand with enthusiasm, educating consumers and turning product demonstrations into meaningful customer acquisitions.

Our ideal candidate is tech‑savvy, detail‑oriented, an exceptional communicator, and deeply committed to delivering world‑class customer service. You will be working 12–15 hours per week, night & weekend availability required. Must have availability for on‑and off‑site events, including occasional shifts outside of regular store hours.

• Minimum Pay: USD $25.00/Hr
• Maximum Pay: USD $25.00/Hr
• Additional Compensation:
  Bonus potential

• Weekly pay
• Paid training
• Employee assistance program
• BDS employee discount program
• Referral bonus
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Be a subject‑matter expert! Fully understand the features and benefits of our client’s products including accessories.
• Conduct world‑class demonstrations of our client’s mixed‑reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them.
• Process consumer transactions using our client’s Point of Sale (POS) system.
• Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met.
• Perform day‑to‑day operations, including but not limited to opening and closing procedures and maintaining interactive customer displays.
• Show up on time with a can‑do attitude, ready to support team goals and daily operations.
• Other duties as assigned by management.

• High School Diploma or equivalent.
• 2+ years of customer‑facing experience in premium retail.
• Proven experience in presentation, public speaking, and/or storytelling.

• Exemplary interpersonal communication, soft skills, written, verbal and on‑camera.
• Ability to leverage advanced customer service and industry‑related experience to engage with consumers.
• Must be results‑oriented and detail‑oriented.
• Must be extremely tech‑savvy and passionate about technology.
• Ability to ask effective questions and be an active listener.
• High level of initiative and self‑motivation with a continued drive to learn.
• Strong problem‑solving and conflict resolution skills.
• Able to work well in a team environment.
• Must have reliable transportation to get to and from work on time.
• Flexible availability including nights & weekends.

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product, which includes repetitive use of hands, arms, legs and grasping.
• Frequently lift and carry up to 25 pounds.
• Occasionally lift and carry up to 50 pounds.
• Continuous hand/eye coordination and fine manipulation.

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Privacy Policy for CA Residents.

BDS Connected Solutions (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development and promotion of the most qualified candidates and employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law.

BDS is an at‑will employer.