Retail Display Installer – Technology

Role

Retail Display Installer – Technology – 2020 Companies

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks.

• Installing and updating sales floor fixtures and endcaps
• Performing buildouts, resets, and display repairs
• Following planograms and client-specific directives

Location: Travel up to 90 miles from home on average; paid drive time & mileage reimbursement

Schedule: Work Monday–Friday; weekends are not required

Per Required Need

Market - SS - HI - Honolulu

Retail Display Installer – Technology

Location details above; schedule details above.

• Respond and maintain consistent communication with field services management (within 24 hours of contact).
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete forms, images, surveys associated with each job before leaving the site.
• Maintain and update displays according to planograms/client requests.
• Conduct break-fix repairs to ensure displays/fixtures are functional.
• Participate in early-morning installations and team installations; provide solution feedback.
• Manage virtual software and ensure timely execution of related tasks.
• Assist other team members as needed and work independently in a fast-paced environment.
• Complete training and certification programs; track and communicate activity via designated systems/workflows.
• Available for weekend assignments as needed.

• Your hours and locations may vary week to week, including occasional weekends; some early morning hours and holidays may be required based on store/client requirements.
• Accept and schedule all assigned jobs within 48 hours of receipt.

• Follow all directives provided, executing tasks fully and completely.
• Collaborate with the shared services team to identify opportunities for improvement and drive operational efficiency.

• Build and maintain strong relationships within the shared services team, clients, retailers, and other stakeholders.
• Foster collaboration and communication with internal teams, clients, retailers, and field representatives.

• Demonstrate professionalism and strong communication and leadership abilities while representing the company.
• Maintain a positive work environment and ensure transparent, respectful communication.
• Work across all aspects of the company to ensure alignment and operational success.

• Ensure customer and client satisfaction is met and continually improved according to KPIs set by field management.
• Be open to providing and receiving feedback.

• Age / Eligibility: Must be 18 or older and authorized to work in the United States.
• Availability: Flexible availability Monday through Friday; weekend/holiday availability as needed; early morning and late-night availability as needed.
• Physical Abilities: Climb a ladder up to 10 feet; lift and carry up to 60 lbs; bend, kneel, crouch, and reach overhead.
• Adaptability: Ability to adjust to changing tasks and work environments.
• Communication Skills: Effective verbal and written communication; use of a smartphone to clock in/out, upload photos, and access applications.
• Education: High school diploma or equivalent; retail/merchandising experience beneficial but not mandatory.
• Experience Preferred: Installation and merchandising experience; ability to follow planogram directives.
• Technology: Must own an Android or Apple mobile device; capable of navigating various platforms independently.
• Training: Must complete training assignments within designated time frames and work both collaboratively and autonomously.
• Transportation and Travel: Reliable transportation, valid driver’s license and insurance; willingness to travel up to 90 miles from home per assignment.
• Leadership & Communication: Professional communication and time management; ability to work autonomously and report…