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Operation Manager

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Alliance Personnel
Full Time position
Listed on 2026-03-12
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, General Management
Salary/Wage Range or Industry Benchmark: 80000 - 95000 USD Yearly USD 80000.00 95000.00 YEAR
Job Description & How to Apply Below

Job Location: Honolulu
Compensation: $80K - $95K/year
Employment Type: Direct Hire - Full Time (Exempt)
Work Schedule: Monday-Friday 8am-5pm

The Operations Manager (OM) is a member of the Management Team, reporting directly to the Executive Director (ED). OM will work in collaboration and cooperation with the Executive Director to ensure the overall success of all affiliate entities as an outstanding non‑profit organization that provides quality and excellent services for prospective home buyers in Hawaii. Responsibilities include ensuring compliance with all agreements & regulations and other affiliates must abide by, resource development & stewardship, and supervision & development of the staff team.

Key Responsibilities
  • Leadership
    • Work closely with the Executive Director and staff to implement the shared vision, mission, guiding values, major goals, continuous improvement, and strategic plans and processes that are in the best interest, including all of its associates, clients, patrons, and programs.
    • Ensure effective and efficient systems to achieve the mission and objectives in terms of staffing, infrastructure, operations, and key performance measures.
    • Establish and follow clear communication, consistent processes, roles and responsibilities, rewards and recognition to function as a cohesive team.
    • Demonstrate leadership by example to foster a positive work environment with trust, respect, integrity, open communication, accountability, transparency, ethical and responsible actions by each person involved and associated with the organization.
    • Public speaking and presentations in various forums related to home ownership and housing.
    • Work with the Executive Director regarding government relations and advocacy to serve the best interests and needs of homeowners in Hawaii as it relates to the mission, vision, and objectives of affiliates.
  • Program Management
    • Work with the staff team to cultivate and maintain relationships and sources of referrals to meet the mission and goals.
    • Oversee ongoing programs & staff, event coordination as needed, and ensure compliance and reporting requirements are met.
    • Represent affiliates in related industry networks; share, innovate and implement best practices for current and new programs.
  • Management and Administration
    • Responsible for the operational management and administration tasks.
    • Ensure that all of the fiduciary and compliance requirements of business operations, accounting, finance, human resource, federal and Hawaii laws and regulations are fulfilled in an accurate, prudent, consistent and timely manner.
    • Implement human resource management strategies to recruit, engage, train, develop, and retain a high performing, agile team of associates.
    • Lead and direct improvements in policies, processes and practices. Implement them with clear communication, practical documentation, and training.
    • Oversight of vendor relationships.
    • Ensure emergency preparedness, safety and security of physical facilities, employees, data and client information.
    • Serves as the administrative leader/manager back up to the Executive Director, and other duties as required.
  • Required

    Skills and Qualifications
    • Minimum of 5 years of management experience.
    • Established experience to successfully advocate and secure the support from private and public patrons.
    • Must have a valid driver’s license with clear abstract and access to a car to drive to/from meetings.
    • Fully committed to the overall mission and vision; and exemplifies its values.
    • Growth and giving mindset and the ability to resolve conflict and challenges with innovative, win‑win solutions.
    • Able to gain support and commitment from others to collaborate, cooperate, and achieve positive measurable results.
    • Bachelor of Business or commensurate certifications and business experience preferred.
    • Demonstrates prudent and resourceful financial and business acumen. Strong written & verbal communication and listening skills for public speaking, grant proposals, and recruitment of associates, volunteers and patrons.
    • Organized and detail‑oriented, critical thinker, and problem solver with awareness how attitude, demeanor and actions positively and negatively impact others or…
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