Account Director

As a leader at iQ 360, the account director is a trusted advisor to clients, driving the development and execution of comprehensive communication and public affairs strategies. This individual plays a pivotal role in managing high-level client relationships, shaping messaging, navigating political and community issues and guiding teams in delivering impactful solutions to complex challenges. The account director oversees the execution of key account activities including communications strategy development, project execution, resource planning and other internal workflow and processes.

The role requires an individual who can lead and manage team members to deliver exceptional work and operational excellence.

Responsibilities

• Client Counsel:
Lead, manage and counsel key client accounts; provide strategic and tactical recommendations; develop program and project plans; manage account activity and coordinate team members.

• Public Affairs:
Develop and execute public affairs and community outreach strategies that support client objectives, foster relationships and resolve issues in alignment with client needs while navigating evolving political dynamics.

• Media Relations:
Effectively manage communication strategies between clients and various media outlets; cultivate strong media relationships to support client narratives.

• Communications:
Demonstrate strong verbal and writing skills for all internal and external communications.

• Team Leadership and Management:
Train, support, mentor and manage junior team members to ensure quality of work and foster professional development and growth.

• New Business:
Grow existing client relationships and actively participate in new business development by identifying prospects and creating proposals and presentations.

• Budgeting:
Manage budgets on client accounts, maintain targeted billable hours and ensure account profitability.

Requirements

• Bachelor’s degree in communications, public relations, journalism, business or a related field

• 8–10 years in public relations or communications; agency and legislative/government affairs experience a plus

• Demonstrated success in leading communications and/or public affairs and community engagement initiatives

• Excellent verbal, writing, research, editing, and client interaction skills

• Strategic thinker and issue solver

• Ability to thrive in a fast-paced, collaborative environment

• Team player with leadership capabilities

• High-energy, positive attitude, and a sense of humor

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