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Risk Manager/Analyst

Manager, Claims

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: HMSA
Full Time position
Listed on 2025-12-02
Job specializations:
  • Management
    Risk Manager/Analyst
  • Insurance
    Risk Manager/Analyst
Job Description & How to Apply Below

Responsibilities

  • Manage and lead a claims team by providing training, mentorship, and best practice solutions.
  • Manage daily operations of the claims team, including inventory analysis, tracking and resolution of claims.
  • Serve as the escalation point for complex or disputed claims and drive resolution within defined SLA.
  • Monitor and analyze key performance indicators (KPIs) and take corrective actions to improve efficiency, accuracy, and customer satisfaction.
  • Collaborate with key stakeholders to include underwriting, LOB, legal, servicing teams to ensure a consistent and integrated approach to accurate and timely claims processing.
  • Maintain documentation, audit trails, and reporting in line with internal controls and external compliance requirements.
  • Contribute to the development and implementation of new policies, procedures, and systems to improve claims operations.

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