Workers Compensation Claims Trainee - Hawaii

Introduction

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We value empathy, precision, and partnership. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence, backed by a culture that values teamwork, curiosity, and meaningful impact.

Introduction

About the INVEST Program

Are you a recent college graduate looking for a long‑term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges?

The Emerging Talent INVEST Program (ETIP) - Guardian Pathway is a 9‑month paid, fully remote, entry‑level immersive learning experience designed for recent college graduates to gain real‑world exposure, personalized coaching and mentorship, and a clear, long‑term career path in one of the U.S. best industries.

• 9‑month paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands‑on experience
• Fully remote (candidates must reside in specified states; role is remote)
• Interactive sessions, one‑on‑one mentorship, collaborative projects, exposure to a wide variety of industries, clients, and knowledge material
• Fully paid licensing and advance education opportunities
• Career progression post‑graduation into claims resolution manager roles and beyond

Over the course of this 9‑month program you will be partnered with a team of peers and experienced Training Specialists to create a supportive learning environment designed to position you for successful program completion. You will alternate between self‑study modules, virtual classroom learning, guided training modules, and hands‑on application of the knowledge gained. You will progressively increase your hands‑on experience to immerse yourself in the world of claims management and client service excellence under the mentorship of program mentors and training leaders.

The program is designed to offer consistent opportunities to develop, grow and practice knowledge, advance your education via licensing studies, and gain confidence in the field of commercial claims handling for world’s largest employers and insurance carriers.

• Participate in Structured Learning: instructor‑led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state‑specific workers’ compensation regulations.
• Shadow Claims Experts: observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims.
• Practice in a Simulated Environment ("Sandbox"): apply concepts in a controlled environment to practice decisions, data input, and management of mock claims.
• Complete Program Milestones: achieve key objectives and performance checkpoints as you build technical knowledge and professional skills.
• Collaborate and Network: engage with peers, mentors, and cross‑functional teams to deepen understanding of the claims process and build professional relationships.
• Gradual Claim Ownership: begin handling new workers’ compensation claims starting in Week 3 with incremental, supportive pacing as confidence grows.
• Support Claims Management: take ownership of an evolving portfolio of indemnity claims under close supervision, including benefit calculations, wage loss evaluations, and return‑to‑work considerations.
• Claims Analysis and Learning: develop skills in analyzing medical documentation, regulatory guidelines, state regulations, and supplemental materials to determine claim strategy and next steps.
• Stakeholder Communication: engage in professional communication with clients and other stakeholders to support empathetic, outcome‑focused claims handling.
• Client Service Instructions & Carrier Guidelines: interpret and apply client instructions and carrier guidelines to ensure compliant claims handling across diverse clients.
• Reserving Acumen: learn reserves analysis to support financial stewardship and overall…