Manager, Insurance & Enterprise Risk Management

Key Outcomes Captive Program Strategy & Operations

• Manage the structure, governance, and regulatory compliance of the company’s captive insurance entities.
• Direct underwriting, reserving, financial reporting, and annual actuarial and audit processes.
• Evaluate expansion opportunities, including new coverage lines, consolidation, or restructuring.
• Serve as the internal expert on captive coverage, risk financing, and emerging insurance solutions.

• Lead insurance renewals, exposure data collection, audits, and policy documentation.
• Maintain policy records, endorsements, certificates, and supporting documents.
• Coordinate with brokers, underwriters, and internal stakeholders to secure coverage aligned with business needs.
• Support budgeting, accruals, and premium allocations; maintain and refine Total Cost of Risk analysis.
• Oversee the workers’ compensation program, including policy structure, renewals, experience modification management, claims performance monitoring, and coordination with brokers, TPAs, HR, Safety, and Legal to control loss costs and improve outcomes.

• Lead the development and maintenance of an enterprise risk framework that links insurable losses to the operational practices, business decisions, and strategic priorities that drive them.
• Partner with business units to identify, assess, and monitor risks that are directly connected to—or strong predictors of—future insurable losses, including operational safety, fleet and transportation practices, facility risk controls, product/service liabilities, business continuity gaps, cyber hygiene, and vendor-related exposures.
• Expand ERM engagement into adjacent risk domains where insurance, operations, and strategy intersect, such as:

• Operational reliability and process failures that influence loss frequency and severity.
• Supply chain and vendor performance risks that may lead to business interruption or liability exposure.
• Technology, data, and cyber risks that affect both insurable cyber events and broader business disruption.
• Regulatory compliance and legal exposure risks tied to E&O, D&O, and other insured outcomes.
• Human capital and workforce-related risks, including training, turnover, and safety culture, that materially impact claim trends.

• Facilitate cross-functional reviews of loss drivers and partner with operations to define actionable controls and practices that reduce claims and improve the company’s risk profile.
• Produce dashboards and reports that integrate insurance metrics, leading operational indicators, and enterprise risk insights for executive leadership and the board.
• Ensure alignment between the company’s insurance program, captive strategy, and enterprise-level operational and strategic risks to support long-term stability and financial resilience.

• Aggregate and analyze exposure, claims, and financial data to evaluate trends and support decision-making.
• Build dashboards and tools to track key risk and insurance metrics.
• Prepare materials for executive and board reporting, audits, regulators, and reinsurers.

• Oversee regulatory filings, board materials, audits, and internal control processes for the captive and insurance programs.
• Maintain documentation and ensure readiness for internal and external audits.
• Coordinate with Legal, Finance, and external advisors on compliance matters.

• Build and manage relationships with reinsurers, brokers, TPAs, actuaries, captive managers, and other service providers.
• Negotiate service agreements and evaluate vendor performance.

• Lead or support strategic initiatives such as claims analyses, loss forecasting, new coverage evaluations, and feasibility studies.
• Manage internal communication of risk and insurance concepts and strengthen organizational risk awareness.

• Bachelor’s degree in Risk Management, Business, Finance, or related field; advanced degree (MBA or JD) preferred.
• 7–10+ years of experience in insurance, captive management, risk management, brokerage, or underwriting.
• Professional designations (ARM,…