Printer field break fix Technician

Our client, an industry leader in technology support services, is seeking a US - Field Technical Spt Cons III - US2 to join their team. As a US - Field Technical Spt Cons III - US2, you will be part of the technical support department supporting customer service teams. The ideal candidate will have strong mechanical aptitude, excellent interpersonal skills, and resourcefulness, which will align successfully in the organization.

Job Title: US - Field Technical Spt Cons III - US2

Location: Hawaii, HI 96813

• Provide hardware support and related services for HP PC products, including laptops, desktops, RPOS, and workstations.
• Configure hardware, software, and network components to resolve technical issues on-site.
• Perform repairs on printers and other hardware, utilizing mechanical skills and tools.
• Manage critical service events, educate customers about technology, and interact with multiple levels of management.
• Balance multiple activities, prioritize tasks effectively, and understand the business impact of service delivery.

• Technical or mechanical hardware repair experience with a demonstrated aptitude for learning new technology.
• Ability to lift and move up to 50 pounds, and work in physically demanding environments.
• Availability to work scheduled and unscheduled overtime, including non-traditional workdays and holidays.
• Onsite customer-facing experience with strong interpersonal communication skills.
• High School diploma or equivalent, with additional hardware technology training; college preferred.

• Opportunity to work in a dynamic, fast-paced environment with a supportive team.
• Provision of a cell phone reimbursement and a company-provided laptop/tablet.
• Participation in background checks and ongoing professional development.
• Chance to develop technical skills and grow within a reputable organization.
• Work in a role that values diversity, inclusion, and equal opportunity for all candidates.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!