Lead Functional Analyst - HCM Success Factors - Oahu

Lead Functional Analyst – HCM Success Factors

Location:

Honolulu, Hawaii (HI), US, 96840

Date:
Jan 22, 2026

The P EW ENTERPRISE FUNCTIONAL SOFTWARE SVCS Department of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has one management vacancy available. (Role: Professional)

Provides corporate-wide support for implementation and optimization of policies, programs, projects and procedures for the following SAP functional areas and processes:

• Success Factors (Employee Central, Recruitment, Learning Management, Compensation, Goals and Performance Management, Onboarding, Succession Planning)
• ECC Time Management (TIME/CATS/FIORI)
• ECC Benefits
• ECC Payroll

Performs configuration to support solutions and processes utilizing SAP ECC, primarily in HR modules with focused experience in Success Factors. Also should be knowledgeable on SAP S/4

HANA or upgrading to S/4

HANA. Responsible for resolving functional, configuration, and data errors in the system, providing Level 2 functional and technical support, developing functional and technical documentation and specifications, creating business process definitions, and coordinating development efforts with the technical teams. Works closely with business users across the company, as well as other Lead Functional Analysts to design, implement and enhance work products and processes.

Experience with other ERP systems also considered relevant.

• Coordinate and facilitate corporate-wide efforts to maximize the consistent application of SAP policies, programs, projects and procedures by providing process owners in Hawaiian Electric, Maui Electric, and Hawaii Electric Light.
• Define and lead individual SAP solutioning efforts from defining user requirements through implementation.
• Define and implement Key Performance Indicators (KPIs).
• Establish process/workflow improvement priorities for respective process areas in conjunction with the overall organization’s improvement goals.
• Participate in process design activities and workshops (business blueprinting).
• Review and approve definitive business processes for alignment with SAP technologies/architectures.
• Evaluate changes to business processes and determine system impacts.
• Approve or reject system changes impacting business processes.
• Act as a change agent for business process adoption and improvement.
• Plan business process and functional application solutions.
• Create or modify business process definitions and functional specifications.
• Assist in defining and validating business requirements, including gap assessments.
• Maintain system solution design documents and testing documentation.
• Develop scripts and test data for testing SAP processes, and perform the testing.
• Facilitate functional workshops with business staff.
• Act as liaison to business analysts for changes that impact functional processes.
• Provide functional support in user training.
• Maintain FAQs – Application Questions.
• Provide training to process owner(s) and end users for any changes resulting from problem resolution.
• Monitor and ensure that SAP is operating efficiently and the data between ERP modules of SAP and ancillary systems are consistent.
• Resolve data process errors in a timely manner.
• Aid technical team members when necessary in explaining business process or functional requirements.
• Escalate risks or issues to Senior Lead Functional Analyst and/or Business Solution Architects.
• Program/adapt, test, troubleshoot, document, and implement SAP and SAP-related information systems and/or applications.
• Evaluate business or technical software (Unix, client-server, desktop/laptop, tablet, and/or smartphone) that meet customer needs.
• Provide Level 2 functional and technical support and perform configuration and functional design.
• Investigate functional problems & requirements.
• Provide functional advice and solutions.
• Scope and estimate changes.
• Plan and perform functional impact assessment of changes, including support packs & patches.
• Identify and coordinate application of the OSS Notes.
• Support technical teams (middleware, reporting, etc.) by providing SAP functional expertise.
• Review and coordinate all modifications…