Development Specialist​/Development Analyst Enterprise SAP - Oahu

Company: hawaiianel

Posting End Date:
This position will remain open until filled. Early applications are highly encouraged.

The P EX ENTERPRISE TECH SOFTWARE SVCS Department of the P SOFTWARE APPLICATION SVCSDivision at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)

This posting seeks to fill either the Development Specialist or Development Analyst Enterprise SAP; whichever level is most suited to the qualifications of the applying candidate.

Working independently and/or as part of a project team, performs analysis, programming, testing, troubleshooting, documentation‑writing, implementation, training, and maintenance support for SAP and SAP related information systems to meet company and/or customer requirements, within budget and time constraints. As needed, performs second‑level help desk functions.

• Programs/adapts, tests, troubleshoots, documents, and implements SAP and SAP related information systems and/or applications to meet customer needs (new or modifications). As needed, provides second‑level technical support for Help Line.
• Collaborate with Development, Infrastructure, and Desktop Analysts, Database Administrators, Basis personnel, and/or IT Business Solutions Consultants and customer personnel to analyze system/customer requirements and design or identify commercially available small to medium‑sized SAP and SAP related information systems or portions of large systems, including new system development or modification or integration of existing systems.
• Independently and/or under direction of Development Analysts, collaborate with other ITS development or services groups, and/or ITS consultants and customer personnel to evaluate business or technical software (Unix, client‑server, internet, cloud, desktop/laptop, tablet, and/or mobile) that meet customer needs. This includes review of alternatives and support for cost/benefit reviews.
• Assists/trains customers to make the best use of SAP and SAP related information systems; assists in training newer programmer/analysts on tools and techniques employed by Hawaiian Electric.
• Creates work plans, provides status/progress reports, and coordinates with customers.
• Work solely or in concert with others to author requisite documentation to meet a variety of company needs, be it text for rate case or project filings, responses to information requests from interveners, cost benefit analyses, department/team strategies, etc.
• Remain on‑call/available for both scheduled and unscheduled work. Said work is occasionally required outside normal business hours and on weekends.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

• Thorough knowledge of the principles of information and office technology management normally acquired through college level courses or equivalent experience.
• Working knowledge of utility business, business and/or engineering principles & practices desirable.
• Working knowledge of Unix, client‑server/multi‑tier, and workstation/PC/Internet/Cloud/Mobile technologies and systems development.
• Good understanding of application interfacing concepts, basic reporting and database development and support.
• Ability to document and execute an integrated test plan and a user acceptance test plan.
• Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool.
• Working knowledge of software installation, configuration, and administration.

• Knowledge/familiarity with SAP, SAP related products/technologies and other related enterprise systems such as Customer Relationship Management (CRM), IS‑U, Billing, Finance, Device Management, Bill Print, Meter Reading, IVR, Stream serve/Exstream, Customer Communication Presentment, Mail Presort, Success Factors, HR Benefits, Fiori, Environmental Health and Safety Management (EHSM), Materials Management, Ariba CLM, Open Text Vendor Invoice Management, Open Text Document Management, Treasury, UIPlanner…