Room Service Server

Overview

Room Service Server (HOT0CA77)

Job Description

Room Service Server (HOT0CA77)

Ka Laʻi Waikiki Beach, LXR Hotels & Resorts 223 Saratoga Road Honolulu 96815

Ka Laì Waikīkī Beach, LXR Hotels & Resorts is a newly redesigned contemporary Hawaiian landmark where vibrancy and serenity meet in the heart of Waikīkī. Just steps from the shoreline and Kalākaua Avenue, the resort blends cosmopolitan energy with refined residential calm, expressed through international design influences, subtle Hawaiian touches, curated local art, and residence-style studios and suites designed for effortless, extended living.

We are seeking a Room Service Server to join our team. In this role, you will be responsible for delivering and serving food and beverage items to our guests in a timely, friendly, and efficient manner. This position plays an essential part in ensuring exceptional guest experiences, supporting the hotel’s commitment to outstanding service and operational excellence. Your warm hospitality, attention to detail, and professionalism will help create memorable in-room dining moments while contributing to overall guest satisfaction and financial performance.

• Set up room service trays and tables to prepare for incoming orders
• Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
• Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
• Present checks to guests and obtain payment
• Return payments/signed checks to order taker
• Perform order taker duties and answer room service telephone, as needed
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!