Guest Experience & Services Leader

A leading hospitality company located in Honolulu, Hawaii is seeking a Guest Services Manager. This role involves ensuring excellent customer service, managing and training staff, and maximizing room occupancy and revenue. The ideal candidate will have at least 5 years of experience in hospitality, supervisory experience, and strong communication skills. Responsibilities include handling guest inquiries and complaints, operating front desk systems, and maintaining professional relationships with guests.

This position requires proactive leadership in a fast-paced environment.
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