Housekeeper, Hospitality ​/ Hotel ​/ Catering

General Responsibilities

Ensure Guests are treated with an Aloha Spirit, accurately, and efficiently. Provide guests with service that anticipates their needs. Responsible for maintaining standards of hotel cleanliness set by the Executive Housekeeper. Help maintain smooth transfer of clean rooms with appropriate amenities and supplies.

Hourly Rate: $

Responsible to:
Executive Housekeeper, Housekeeping Supervisor, Inspectors

• Cleans and sanitizes all assigned rooms and bathrooms/kitchens.
• Clean guest room windows and balcony to hotel standards.
• Replaces all amenities and linens according to hotel standards.
• Keeps cart and linen closets clean and orderly.
• Reports irregularities or suspicious circumstances on the guest floors.
• Notifies Manager of discrepancies such as vacant rooms.
• Turns in lost and found items as per department standard.
• Uses equipment and supplies in an appropriate and professional manner.
• Completes special cleaning projects.
• Follows the designated sequence of room assignments.
• Greets guests in a friendly and courteous manner.
• Satisfies guest requests for information and service.
• Communicates guest complaints to supervisor.
• Reports items of great value left unsecured in hallways and guest rooms to management.
• Maintain guest confidence, privacy, and security of guests, guest rooms and their belongings.
• Performs additional duties and responsibilities as assigned.

Frequency key:
Rare, Occasional, Frequent or Constant. For lifting, estimated lbs at 10 or 35 or more.

• Sitting – Occasional
• Walking, climbing stairs – Constant
• Crouching/Bending/Stooping – Frequent
• Reaching – Frequent
• Grasping – Constant
• Pushing/Pulling – Frequent
• Near Vision – Constant
• Far Vision – Frequent
• Hearing – Constant
• Talking – Constant
• Lifting/Carrying (5 lbs.) – Occasional, up to 35+ lbs.

OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety.

• Excellent oral and written English communication skills
• Ability to communicate effectively with Management.
• Excellent organization skills.
• Ability to work well under deadline pressure.

Experience: Adaptable experience within hotel and/or housekeeping field.

Licenses or Certificates: None required.

Grooming: All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.