Housekeeping Attendant - Public

Halepuna Waikiki , 2233 Helumoa Rd, Honolulu, Hawaii, United States of America

Posted Tuesday, December 30, 2025 at 3:00 PM | Expires Sunday, February 1, 2026 at 2:59 PM

LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."

As an integral part of a team, the Public Areas Attendant is responsible for continuously looking for ways to improve each guest’s experience from providing exceptional guest service (thoughtful anticipation of guest’s needs), to maintaining the cleanliness of all guest corridors, restaurants, public and back‑of‑house areas according to hotel standards. Responsible for ensuring that each guest is hosted with genuine care and attention throughout his/her guest experience with Halepuna Waikiki.

• Cleans guestroom corridors (on guest floors), including (vacuuming carpets and mopping elevator landings).
• Cleans public area restrooms: including (floors, sinks, toilets, and floor drains), and replenishing supplies (toilet paper, paper towels, Kleenex, and hand soap).
• Performs general cleaning of public areas: (Porter Cochere, lobby, stairwells, sidewalks, entry door areas (Helumoa & Kalia), restaurants, parking elevator landings & elevator cabs, and 8 th floor areas: (Fitness Room, guest laundry room, The Garden, Hospitality Lounge, and pool deck areas), including sweeping and mopping floors, vacuuming carpets, collecting trash, dusting and arranging furniture, and wiping mirrors / glass doors).
• Responsible for use of cleaning machines to include (vacuums, floor scrubbing machines, Wet Vac, and carpet shampoo machines).
• Cleans back‑of‑house areas: (offices, Executive restrooms, employee locker rooms, and employee break area), including vacuuming carpets, collecting trash, and cleaning sinks, toilets, and floors.
• Cleans loading dock: loading dock floor, drains, and high areas (as needed).
• Assure all janitorial supplies are stored and organized, upkeep an accurate inventory of supplies & advise Housekeeping Management of supplies needed to be ordered on a timely manner; and maintain all cleaning equipment/tools used on a daily basis.
• Transports furniture to various areas of the hotel, including (cribs, refrigerators, and rollaway beds, etc) as requested/ needed on a timely manner.
• Delivers items requested by guests, as well as by Housekeepers performing duties on the guest floors and in public areas. Delivers linens and Terries to all housekeeping maids’ closets located on guest floors. Monitor Runner’s backup linen inventory and report any linen shortages to Housekeeping Management for ordering & replenishing. Periodically checks linen chute room for soiled linen and position laundry carts by loading dock entrance in preparation for United Laundry to pick up.
• Cleans guestroom interior windows and guestroom corridor windows on guest floors.
• Reports maintenance problems, property damage and missing items, and reports suspicious activity to supervisors.
• Performs other related duties as may be required or assigned.

Reports To:

Housekeeping Manager, Quality Assurance Supervisor (QAS), and Working Supervisor (in the absence of QAS)

• High school level or equivalency; six months of relevant experience in a hotel or similar hospitality‑related operation preferred, or any combination of education and experience, which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.

• None

• Familiarity with cleaning products and equipment as well as cleaning techniques.
• Have the ability to communicate with co‑workers, guests and management using clear, courteous and professional language; be able to write and read; ability to follow oral and written instructions; duties require initiative, accuracy, and working under moderate direction;…